Returns & Exchanges
At ItsWorthMore, we stand behind our electronics with a 36-day money-back guarantee to ensure you are completely satisfied with your purchase. If your device isn't performing as expected or you have changed your mind, we make the return process simple and transparent.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to your order history to select the item you wish to return and obtain a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Device
Sign out of all personal accounts (iCloud/Google), perform a factory reset to wipe your data, and securely pack the device with its original accessories.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at the designated carrier location within 7 days of receiving your RMA.
- 4.Inspection and Refund
Once our technicians verify the device's condition and serial number, we will process your full refund or exchange within 3-5 business days.